iCam365 Privacy Policy

Document ID: TGE-LEG-PP-ICAM-001-EN

Version: V2.1.1

Release Date: January 14, 2026

Effective Date: January 21, 2026

1. Introduction and Scope

2. Information Collection by Function

• Account Management: We collect phone numbers or email addresses specifically from users who choose to register or log in via an account and password for identity verification and security purposes. If you use a third-party platform (e.g., Apple, Google) for sign-in, the collection and processing of your personal information are governed by the respective third party's privacy policy and terms of service.
• Device Connection: Collection of WiFi SSID, IP address, and device SN for hardware pairing.
• Core Monitoring: Real-time video/audio streaming (End-to-end encrypted).
• AI Features: Video frame analysis for event classification (no individual identification).
• Advertising: Ads begin 30 days after registration. We use identifiers (IDFA/GAID) for ad attribution.

3. System Permission and Pop-up Descriptions

• Camera Permission:
  • Purpose: Used to scan the QR code on the hardware device during the "Add Device" process.
  • Pop-up Context: Requested when you tap "Scan QR Code."
• Microphone Permission:
  • Purpose: Enables the "Two-Way Talk" feature, allowing you to speak through the App and have your voice played by the camera speaker.
  • Pop-up Context: Requested when you first tap the "Intercom/Talk" icon in the live view.
• Location Permission (Precise/Approximate):
  • Purpose: Required by the mobile OS to scan for nearby WiFi networks and complete the device's network configuration. We do not track your movement or store your real-time location.
  • Pop-up Context: Requested during the device pairing/setup wizard.
• Storage/Photo Library Permission:
  • Purpose: Allows you to manually save screenshots or locally recorded video clips to your phone's album.
  • Pop-up Context: Requested when you tap the "Screenshot" or "Record" button for the first time.
• Notification Permission:
  • Purpose: To deliver real-time motion detection, sound alerts, or doorbell calls to your lock screen.
  • Pop-up Context: Requested upon the first launch of the App or when enabling "Alerts."

4. Sharing and Disclosure

• Cloud Infrastructure: For encrypted data hosting.
• Ad & Analytics Networks: (e.g., TopOn, Google Analytics) for performance tracking.
• Push Services: For delivering real-time alerts.

5. US Regional Compliance (CCPA/COPPA)

• CCPA: California residents have rights to access, delete, and opt-out of data "sharing."
• COPPA: We do not knowingly collect data from children under 13.

6. Data Security and International Transfers

7. Account Termination

8. Contact Information